Faqs

No, not all USB-C chargers are the same. Here are two aspects where they vary:

Power output. Different chargers may have different rated outputs. Some regular chargers can have a 5W output, while others like 20w USB-C power adapters and 30w USB-C power adapters may have 20W, 30W, or higher wattage.

The number of ports. The number of ports determines how many devices the charger can charge at the same time. Some have only one port, while other chargers may have three ports or more.

Yes, USB C is capable of supporting fast charging. Many USB-C chargers and devices support fast charging protocols such as Power Delivery (PD) or Qualcomm Quick Charge, which can deliver higher power and charge devices faster compared to standard charging methods.

Not quite. To use a wall charger for your iPhone, you need to ensure compatibility in terms of connectors and power output. For example, traditional USB-C chargers designed for tablets or laptops may not work with iPhones, which require a USB-A port. We recommend using a standard Apple wall charger that supports the USB-A to Lightning cable or a newer Apple USB-C charger with a USB-C to Lightning cable (or USB-C to USB-C cable). This will ensure charging within the required voltage and current for efficient charging.

Furthermore, we recommend choosing quality chargers that are Apple-certified, such as MFi (Made for iPhone) Apple USB chargers. Poor-quality chargers may cause damage your iPhone's battery or even pose a fire risk.

There are several reasons why your iPhone might not be charging:

Faulty Charging Cable or Adapter: Check if the charging cable or adapter is damaged or worn out. Using a different cable or adapter might help identify the issue.

Dirty Charging Port: Dust or debris in the iPhone's charging port can block the connection. Clean the port carefully with a dry, soft brush or compressed air.

Software Issues: Restarting the iPhone or updating to the latest iOS version can resolve charging-related bugs.

Overheating: If your iPhone is too hot, it may temporarily stop charging to protect the battery. Let it cool down before trying again.

Battery or Hardware Problem: If none of the above solutions work, there might be a problem with the battery or hardware that requires professional assistance.